---
title: "About Sorry™"
url: "https://books.sorryapp.com/2/incident-communication-101/45/about-sorry"
---

We launched Sorry™ in 2014 to help companies improve customer communication during outages. Our incident communication platform is used by a variety of industries globally, including technology, healthcare, government, and more. 

By providing real-time updates, templates, and the ability to send email and SMS notifications, Sorry™ provides a stress-free way for businesses to acknowledge incidents promptly, reducing customer frustration and building trust. 

Interested in learning more about Sorry? [Schedule a demo today!](https://www.sorryapp.com/demo/)